Winechillify FAQ

How may we contact you?

Customer service is something we take very seriously at Our contact email address and phone number are listed below:


 What kind of products do you sell?

Our objective is to sell the largest variety of wine coolers, kegerators, icemakers and compact refrigerators with major manufacturers. If you need specific information about one of our available products, please let us know your requirements and we are confident we can find you the right appliance to fit your needs.

 Do I have to pay sales tax on products?

We operate in the State of California, and we are required to collect sales tax in all US States for all online orders.

 Does products come with warranties?

Yes, manufacturer warranties are included on all products we carry on

 Does offer shipping services? offers free standard shipping services on all orders in the United States.

What payment options do you offer on

We accept major credit cards, such as Visa, Mastercard, American Express, Diners Club and Discover card. Please ensure that your exact email, billing address and telephone number where you receive your credit card statement are listed on the order so that we can process your order as soon as possible. Your credit card will be authorized at the time your purchase is approved; however, it will not be billed until the order is processed and ready for shipment.

You may also choose to pay using Klarna payment checkout, PayPal checkout, Apple Pay, Meta Pay, Amazon, or Shop pay checkout.

How can I check my order status?

You will receive an email confirmation when your order is placed. During this time, you will receive an order number for reference. Once your order ships, you will receive an additional email confirmation with your order tracking information.

 What is your cancellation, returns and damaged item policy?

Please refer to our Returns and Refund Policy listed on the homepage.